We understand that not everything will always meet your expectations. To return or exchange any kaleidoscope, feel free to ship it back to us and we will do what we can to make it right.
30 Day Return Policy(Less S&H)(November is extended 60 Day Return Policy Due to Christmas orders.)
Items with Brass Plate or Laser Engraved May Not be Returned.
Please carefully double box any kaleidoscopes insure these thru your shipper and please, enclose a copy of your packing slip or a short note with your contact information and ship or mail them to us at:
Kaleidoscopes To You 507 HWY 65 Manly, IA 50456 US
Note No Prior Authorization is needed We do not send out RMA codes. You have 30 days to review any item if not completely satisfied return the item for a refund of the price of the item. Shipping is not refunded. On items where free shipping was given a $10.00 Fee will be withheld from the purchase price to cover such shipping expenses. All Returnable items must be returned in original condition with all original packaging.
Other Return Exclusions Include
Cd's and Software once opened may not be returned for a refund. Cd's and Software may only be exchanged only for same item. We do not own a shrink wrap machine to reseal these items for resale.
Engraved items such as items Items with Brass Plate or Laser Engraved Can Not be Returned
We will promptly credit the original credit card for the purchase price of the kaleidoscope. We cannot issue credits for shipping costs as those are services that have already been completed.
Any questions, feel free to call 641.454.2068 or email to firstname.lastname@example.org