We strive to provide the level of customer service that we expect to receive as well. If the kaleidoscope does not meet your expectations in any way, please email or call so that we can make it right. Whether you return your kaleidoscope for refund of your purchase price or simply need to exchange it, we want you to be satisfied with the kaleidoscope and the service.

Shipping fees cannot be refunded since it is for a service that has been completed so please consider this when placing your order. All items will be sent UPS, FedEx or USPS unless you request another service. Please use the comments section within your order for additional requests or information about shipping.